Effective date: 1 January 2024
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an inquiry on WheelWish https://www.wheelwish.co.za
1. Personal Information We Collect
When you visit WheelWish, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally, when you submit a form on WheelWish to become a lead, we collect certain information from you, including your name, address, email address, phone number, and any other information you provide. We refer to this information as “Lead Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Lead Information.
2. How Do We Use Your Personal Information?
We use the Lead Information that we collect generally to fulfill any inquiries placed through the site (including processing your query, providing you with information, and sharing your information with our partners to assist you in your goal of finding rent-to-own vehicles). Additionally, we use this Lead Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use WheelWish; we also use Google AdWords and Facebook for advertising purposes.
We also share your Personal Information with our partners to assist you in your rent-to-own vehicle search.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
4. Your Rights
If you are a resident of certain territories, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an inquiry through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
5. Data Retention
When you place an inquiry through the site, we will maintain your Lead Information for our records unless and until you ask us to delete this information.
6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@wheelwish.co.za